ABOUT US

Why choose Boyes Turner?

Deciding which law firm to use can be a daunting task at the best of times. We believe it is important that you choose the right one for you based on the accident or injury you have suffered and also the way in which your case will be handled.

These questions and answers are designed to help you make the correct decision. Please let us know if there is anything that we have not covered or if you would like more information about our experience, expertise or the claims process.

Choosing the right law firm will help you to make a successful stress free claim in the shortest time possible.

There are several law firms which say they can help me. Why should I choose you?

We have represented victims of accidents or medical errors for well over 30 years. The UK’s leading legal commentators Chambers Guide to the Legal Profession and The Legal 500 consistently rate us as one of the leading firms in the country for helping people claim maximum compensation.

Our Medical Negligence and Personal Injury groups are particularly well known for their brain, spinal, neurological, major sensory or skeletal injury work.

Partner Kim Smerdon has over 15 years experience of handling personal injury cases – in particular maximum severity and catastrophic injury claims as a result of road traffic accidents, accidents at work and assaults. Her team are all personal injury specialists and handle only personal injury cases.

Partners Adrian Desmond and Susan Brown together have over 45 years experience of handling complex and high value medical negligence cases. Their team are all medical negligence specialists and handle only medical negligence cases.

Many of our competitors have chosen to have generalist claims teams that mix personal injury work with medical negligence work (GP negligence, delay in diagnosis and treatment of cancer, hospital negligence, cerebral palsy, birth injury etc.) and industrial disease claims (mesothelioma, vibration white finger, industrial deafness etc.) work. We do not.

Importantly, all of our lawyers are highly professional and supremely effective in securing the best outcome for clients in the minimum time.

I am thinking of using a claims company. Is the process faster? Would I get more compensation?

Many people believe that claims companies have brought the process of bringing a valid compensation claim into disrepute.

Anyone with a TV or radio will have seen claims companies adverts promising extremely large compensation payouts. In truth, these organisations are in effect marketing middle men who sell your case onto a law firm as part of a bundle of cases. Many of these law firms are often generalists and do not have specific personal injury expertise. This means that there is no guarantee that your case will be handled by an appropriately experienced lawyer with the result that your claim will be slower to progress, less likely to succeed and ultimately provide less compensation.

I am having a really tough time, and sometimes it all feels too much. It puts me off making a claim.

The physical, emotional and financial distress which an injury causes to both you and those who are close to you are often significant. We provide the very best in terms of support and guidance at this difficult time and have an established network of contacts that are able to help with pain management, rehabilitation, meeting special needs and financial assistance.

It can be tempting to put off making a claim to the future when you have more time - this should be avoided. It is important that claims are investigated as quickly as possible. This will ensure that you are not time barred.

Once we are instructed, we will investigate your case with minimal disruption to you and without any cost to you whatsoever.

What does No Win, No Fee really mean? Will money still be taken from my compensation?

We work on a fully ethical No Win, No Fee, No Deductions basis. Our costs are paid in full by the practice or organisation being claimed against.

This means that the compensation you are awarded is the money that you will receive. Unlike many other law firms we do not require an ‘up front’ payment from you or for you to take out expensive insurance policies.

When we take on your case you will not be required or asked to make any financial contribution whatsoever. This is often not the case with many law firms or claims companies which will regularly deduct fees from compensation or look for up front payments one way or another.

If I choose to go with you will I have to speak to lots of different people?

No. Having to repeatedly tell your story to different people is not only time consuming, but can also be very frustrating. We understand this and try to ensure that whoever deals with your case does so from start to finish. That means you can rest assured that you will not find yourself having to repeatedly re-tell your story or get to know new names and faces.

What if I need medical treatment and there is a long waiting list?

This is not a problem if liability is admitted. Where your case is successful we can arrange for immediate treatment where it cannot be provided to the standard required or soon enough by the NHS. The cost of this will be covered by interim payments received from the negligent practice or organisation and can be claimed back as part of the settlement.

What proof do I have that you are as good as you say you are?

No one has been around longer in the field than us. No law firm has a better reputation for personal injury and medical negligence. See Our Reputation.

Our clients have over the years had a few things to say as about us and we would like to share a selection of their comments:

I would like to thank you for all your kind assistance in pursuing this claim for me. It has been a pleasure to deal with you and I am grateful to have had the benefit of your experience in this case. Mrs B

I would like to thank you for your support and assistance during the last 18 months. Your professionalism and continued reassurance has helped us immensely. Mrs E

I would like to take this opportunity to thank you for everything you have done to secure this settlement - it really is appreciated! Thank you so much. Mrs C

Just wanted to drop you a proper thank you for your patience and persistence with me and on my behalf. I am very grateful. Mrs H

“Just writing to say a big thank you for all your efforts over the last few years in securing a successful outcome for Mum. Your help really has been appreciated." Mrs D

"I am very grateful for all you did in regards to my case and all the work you put in. It is much appreciated. It was over a year ago now that the case was settled but again thankyou so much." Mrs D

"I think you have done a stunning job, thank you! You will be highly recommended." Mrs A

"There was absolutely nothing in the 3 and a half years that my case was being handled by Boyes Turner, that I was at all unhappy with." Mrs Patricia Prangley

"We were very satisfied with the service. The team at Boyes Turner were diligent, friendly and efficient." b

"Thank you so much for all your kindness and help in this matter. You brought it to a swift end with your wonderful communication skills and I am very grateful to you for that. I will certainly retain your card if I find someone facing an action and will have no hesitation in recommending you and Boyes Turner." Mrs O

"I would like to say a sincere thank you for all your hard work and patience, it was much appreciated, and I am extremely happy with the outcome of the claim." Mrs G

"Simon and I would like to take this opportunity to say a very big thank you for all your hard work which resulted in a satisfactory outcome. It has been a pleasure to deal with you, although I wish it had not been necessary. Your easy and friendly manner has made a difficult situation much more tolerable. We shall have no hesitation in recommending Boyes Turner to anyone who might need your help. Mr and Mrs Smith

"You all do such a good job and make such a difference to peoples lives." Mrs G

"I have to say I was extremely impressed with the service in what was a very difficult time for myself and my family. The advice and support I had from the team was fantastic and invaluable. They put mine and my wife's mind at rest on many occasions and got a great result for us. Thank you from all of us." Mr Horne